Shipping policy

Last updated: 1 October 2026

Draft policy. Have these reviewed by a lawyer before launch.

Dispatch

Orders placed before 2 pm on working days (Monday to Saturday) are packed the same day. Later orders go out the next working day.

Delivery time

• North-East India: 2 to 4 days
• Metro cities: 3 to 5 days
• Rest of India: 4 to 7 days

These are estimates. Remote PIN codes can take longer.

Charges

• Free shipping on orders of ₹999 or more (after discounts on MRP).
• Below that, a flat ₹79.
• Cash on delivery: ₹49 handling fee, on orders up to ₹5,000.

Batteries

LiPo and Li-ion batteries ship by ground only, in fire-safe packaging. Allow 2 to 3 extra days. Some remote PIN codes can't receive batteries.

Tracking

You get a tracking link by SMS and email when your order ships. You can also use the Track order page.

Damaged package

If the box arrives damaged, take a photo before opening and contact us within 48 hours.